Privacy notice

What RentHowMuch collects, why, how long we keep it and who processes it.

Version privacy-v1

What we collect, why and for how long

What we collect, why and how long we keep it
WhatWhyHow long
Agent sign-up: name, CEA registration number, work email, consent version and timeTo run the founding plan trial and email you about it, with your consent12 months, or until you withdraw
Pre-commitment: the name you typed and the timeTo record your reservation of the founding price12 months, or until you withdraw
Payment record: amount, currency and the payment provider's referenceTo match a payment to your sign-up and refund it when the terms of sale say soAs long as tax law requires
Page counts per day, price arm and channel tagTo measure the trial; no cookie, IP address or user id is keptFor the trial and its readout
Daily backup export of the records aboveTo restore sign-ups if the host fails4 weeks, then deleted
Application logsTo run and secure the service; page paths only, no query strings or form values30 days

Rents you check

The asking rents and blocks you type into the checker are not stored by the application. The host's web server logs may record full page addresses, including the rent in a shared link; the block is optional in a shared link.

Who processes your data

MochaHost hosts the application and its database. When online payment opens, Stripe processes payments on its own hosted page; card details never reach RentHowMuch. Email about the trial is sent from the owner's mailbox; no marketing email is sent without your consent.

Hosting outside Singapore

The application and its database are hosted outside Singapore, in the United States. Under the Transfer Limitation Obligation of the Personal Data Protection Act (section 26), the transfer relies on the hosting contract, which binds the host to a standard of protection comparable to the PDPA.

Cookies

Public pages set no cookies. Visit counts are aggregate and cookieless: a day, a price arm and a channel tag, nothing about you.

Your choices

You can ask for a copy of your details, correct them or withdraw your consent. We delete a withdrawn sign-up within 30 days, including backups, which are kept for at most 4 weeks.

Data Protection Officer

Contact the Data Protection Officer at dpo@renthowmuch.sg. A data breach is assessed within 72 hours of discovery and reported to the PDPC and to the people affected where the PDPA requires it.